| The following are the most frequently asked questions Chatham Bottle King has heard from its users. If you have a question or would like to tell us about a great bottle of wine, please Contact Chatham Bottle King, we're interested in hearing from you. |
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| Q. Can I order from multiple stores at once? |
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| A. You may visit all of our stores online, however each store has its own separate shopping cart check out. You will be required to pick up your orders in each separate location that you purchase items. |
| Q. Once my order is placed, how long until I can pick it up? |
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A. Your order will be available within 48 hours. Most are available much sooner. If one of your items needs to be ordered from our suppliers to the store, it may take longer. In all situations, you will be notified when the order is ready to be picked up.
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| Q. What exactly do I need in order to pickup my order? |
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A. You will need to provide your confirmation email from us and the credit card information + ID from the card used to make your purchase.
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| Q. Can I redeem a Bottle King gift card online? |
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A. No. Gift Cards may not be redeemed online.
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| Q. Can I have my friend/husband/wife pickup my order? |
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A. Yes, provided they bring your confirmation email with them and they are 21.
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| Q. I would like to speak to someone over the phone, how do I get in touch with someone? |
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A. Please see the "Contact Us" section for our contact phone number.
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